Below are some common concerns, or frequently asked questions.
No. Twisted Saints Swim is currently solely an online store.
-Orders ship within 3-5 business days of purchase.
-Please allow 1-2 business days for processing.
-Shipping May Vary Depending on Location the order is being shipped.
-Orders are not shipped on Sunday's or holiday.
You will receive an email with order confirmation once your order has been placed. Once your order is processed and being shipped, You will recieve an email with a tracking number for your package.
As of now, we are unable to cancel or make changes to your order after you have placed an order with us. We ensure that all customers get Quality item’s quickly and accurately. Please see our return policy for all other concerns you may have.
Once orders are placed with shipping carrier and in transit, Twisted Saints Swim is not responsible for lost or stolen packages. It is the responsibility of the shipping carrier to ensure packages are delivered to the correct address. If your tracking number shows that your package was delivered, Please contact the carrier to file a claim for the missing shipment. To prevent this problem, we highly recommended requesting a signature confirmation shipping when checking out. This will avoid packages from being delivered to the wrong address being lost or stolen.
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